Keeping You Safe: MALMS' Health and Safety Measures.

When you attend MALMS 2021, you can expect to see that health and safety is a priority, and that a range of measures are in place to ensure everyone involved is able to enjoy a safe, hygienic, productive and high-quality organized event experience.

All Informa events will be run according to official government and local authority guidance in the first instance, as well as any venue or location-specific regulations. In addition, all Informa events will follow the ten Informa AllSecure priority commitments

Wherever applicable and possible, our events will also apply the fuller range of standards and guidelines described in the Informa AllSecure guidebook.  

When You Arrive on Site

  • There will be a mandatory temperature screening and you will receive a color-coed bracelet for the day. Temperature checks will be performed each day
  • All attendees are required to wear masks/facial coverings while at the event
  • Access to downloadable overview of MRO Americas Health and Safety Guidelines.
  • Follow all signage directing you to the registration area (S220)   
  • All attendees must collect badges before entering the exhibition or conference
  • Separate doors will be designated as entrances and exits   

Physical/Social Distancing

  • All event activities should take place with social/physical distancing in mind.
  • Please keep a 4-6-foot distance between yourself and other attendees.
  • Avoid handshakes and embraces as greetings, and avoid sharing printed business cards
  • Take advantage of event technology! Use the MRO Event app to connect with other attendees, find exhibitors and get the latest event information
  • Floorplans have been adjusted, aisles have been widened and considerations have been made in the event setup to allow for adequate crowd distribution

Registration — No Contact Registration

  • To maintain efficiency while collecting your badge, please come prepared with your barcode confirmation ready to display on your mobile device.
  • All attendees are strongly encouraged to register online prior to arriving at the event. Online registration will remain open throughout the event. Retrieve your badge simply by sharing your name or barcode when you arrive
  • Signage and floor markings will indicate safe distances for attendees while lining up/queueing for badges and at food and beverage areas
  • Registration staff will have enhanced personal protection equipment including masks, gloves, sanitizing products and sneeze guards to ensure safety.


  • All Attendees will need to wear masks or face coverings for the duration of the event
  •  Individual(s) should wash their hands before putting on a face covering.
  • Same side of the mask should be placed against the face/mouth each time to avoid wearing the “contaminated side” against the nose and mouth.
  • Face covering should be removed using the straps, and avoid touching the part which protects the face.
  • Reusable face masks should be worn no more than twice, then wash or replace with a fresh mask.
  • Additional hand sanitizing stations have been added to lobby areas and near Food and Beverage outlets.
  • Wash your hands often! Especially when you’ve been in high touch areas like on escalators, in elevators or seating areas.
  • AVOID touching the eyes, nose and mouth.
  • For the health and safety of guests, the OCCC has placed hand-sanitizing stations throughout the concourse in the West and North-South Buildings. Mobile hand washing stations will be relocated to high-traffic locations throughout the concourses.

Health Checks


Show management is closely monitoring the advice from local health authorities on screening participants and we will follow that guidance. This may mean we use contactless temperature screening to identify anyone who has a high temperature. Anyone who presents a high temperature will be denied entry to the event and appropriate medical attention will be offered.

  • Attendees showing symptoms will be asked to leave the venue or be evaluated by our on-site medical team.
  • If you are not feeling well, or are beginning to show symptoms, please do not come to the event.
  • If you begin to feel unwell at the event, on-site medical personnel are available to assist. Please contact the nearest Aviation Week, OCCC, or security staff personnel to be directed to the medical team.

Go with the Flow (of traffic)

  • One-way aisles may be implemented within the exhibition hall to minimize physical contact and bottle necks
  • Entrance Only and Exit Only doors will be implemented.
  • Attendees are discouraged from gathering at entrances and causing traffic jams
  • f an entrance is crowded, please take advantage of a lobby networking area until the crowd disperses, and entrances are clear.
  • Time your visit carefully.

Food and Beverage Areas

New practices and policies are in place including:

  • 3 Ply Surgical Masks & Gloves for all Staff
  • New, Targeted Cleaning Solutions
  • Expanded Sanitizer Stations
  • Increased Cleaning Schedule
  • Elevated Training for all Team Members
  • Employee Wellness Screening Upon Arrival
  • Freedom Pay
  • Point of Sale Barriers
  • Wrapped Silverware
  • PC Condiments
  • Outdoor Seating Options

Conference Delegates

  • Arrive at sessions early to avoid lines.
  • All conference attendees must pre-register for all sessions. You must select sessions during the registration process.
  • Attendees will be admitted to all sessions through the use of contactless badge scanning.
  • Attendees will be asked to clear all conference rooms after sessions have finished for cleaning to take place. Please help us expedite this process by exiting rooms at the end of sessions.
  • Seating will be limited to allow for adequate distancing.
  • All social distancing measures and protocols are also expected during conference sessions including the wearing of masks and spacing between seating.

Convention Center

Local Information and Resources


MALMS  will be organised in accordance with Informa’s AllSecure health and safety standard. As the world’s leading events’ organiser, Informa has developed a detailed set of enhanced measures to provide the highest levels of hygiene and safety at its events, providing everyone with reassurance and confidence they are participating in a safe and controlled environment.