2022 MRO Americas Exhibitor Resources

Welcome to the MRO Americas Exhibitor Resource Center.

Please download and review the Exhibitor Manual. The manual explains all show policies and procedures. Violations of display rules and show policies may result in an inability to exhibit.


If you need immediate assistance or have questions, please contact:

Allison Gold
Senior Manager, Events
+1-718.501.7675
[email protected]

Anita Joyce Wright
Associate Manager Events
+1-718.730.3192
[email protected]

Arabella Martin-Nunn
Senior Manager, Events
+44 (0) 7739 686733
[email protected]


Exhibitor Services can now be ordered via Freeman Online or by using the forms on the right side of this page. 

 

AVAILABLE EXHIBITOR SERVICES

  • AV
  • Accessories
  • Audio Visual
  • Carpet
  • Catering
  • Chain hoist/truss/sign equipment
  • Cleaning
  • Electric
  • Forklift/Rigging
  • Freight Services
  • Furnishing Essentials
  • Furniture
  • Hanging Sign Labor
  • Installation and Dismantle
  • Internet
  • Lead Retrieval
  • Material Handling
  • Outbound shipping
  • Plumbing
  • Rental Exhibits
  • Signs & Graphics
  • Structural Integrity
  • Transportation

EVENT SCHEDULE

Exhibitor Move-In
Saturday, April 23 1:00 PM - 7:00 PM 600 sqft and larger
Sunday, April 24 8:00 AM - 8:00 PM All Exhibitors
Monday, April 25 8:00 AM - 6:00 PM All Exhibitors
The exhibition will be open for visitors
Tuesday, April 26 9:30 AM - 5:30 PM  
Wednesday, April 27 9:30 AM - 5:30 PM  
Thursday, April 28 9:30 AM - 1:00 PM  
Registration Hours
(Registration will take place in Lobby F)
Monday, April 25 8:00 AM - 6:00 PM  
Tuesday, April 26 8:00 AM - 5:30 PM  
Wednesday, April 27 8:00 AM - 5:30 PM  
Thursday, April 28 8:00 AM - 1:00 PM  
Exhibitor Breakdown
Thursday, April 28 1:00 PM - 9:00 PM  
Friday, April 29 7:00 AM - 1:00 PM  

Service Provider

Contact

Deadline

AV

MIMI TON
[email protected]
Phone: 214.333.1817
Fax: 469.621.5601
Online at:www.freeman.com

March 28, 2022

Booth Plans/Design Approval

Submit Booth Plans
All island and/or raw-space booths must submit their design to Allison Gold at [email protected] or https://fs2.formsite.com/AW-Events/form91/index.html

March 1, 2022

Catering — Centerplate

  • Official contractor must be used

 

Centerplate Exhibitor Booth Catering 214.743.2404
Centerplate Fax Line 214.743.2515
[email protected]

March 28, 2022

EACs

Submit your information 
https://fs2.formsite.com/AW-Events/form58/index.html 

For more information/questions: Anita Joyce Wright, Associate Manager, Events +1 646-392-7864[email protected]

 

March 1, 2022

Insurance

https://www.exhibitorinsurance.com/pub/cnt/

For more information/questions: Anita Joyce Wright, Associate Manager, Events +1 646-392-7864 [email protected]

March 1, 2022

Electrical & Plumbing

  • KBHCCD Exhibitor Services official contractor must be used

For fast, easy ordering, go towww.freeman.com/store.

Phone: (888) 508-5054  Fax: (469) 621-5601
[email protected]

March 28, 2022

Freeman Services

  • Rental Exhibits
  • Structural Integrity
  • Cleaning
  • Audio Visual
  • Furniture
  • Furnishing Essentials
  • Accessories
  • Carpet
  • Transportation
  • Material Handling
  • Outbound shipping
  • Signs & Graphics
  • Installation and Dismantle
  • Forklift/Rigging
  • Hanging Sign Labor
  • Chain hoist/truss/sign equipment

 

(888) 508-5054  Fax (469) 621-5601

[email protected]

FREEMAN ONLINE®

Take advantage of discount pricing by ordering online at FreemanOnline by March 28, 2022. Using the enhanced FreemanOnline, you will enjoy easy access to added features and functions as well as the high caliber of Freeman services you’ve come to expect — before, during and after your show. 

To place online orders, you will be required to enter your unique Username and Password. If this is your first time to use FreemanOnline, click on the “Create an Account” link. To access Freeman Online without using the email link, visit FreemanOnline. 

If you need assistance with Freeman Online, please call Exhibitor Support at (888) 508-5054 Toll Free US and Canada or +1(512) 982-4186 Local and International.

https://www.freemanco.com/store/dashboard

March 28, 2022

Internet — SmartCity Networks

  • official contractor must be used

 

1-888-446-6911

[email protected]

 

Lead Retrieval

  • Capture Technologies
  • official contractor must be used

 

Phone: 973.890.7600 ext. 117

Email:[email protected]

 

March 28, 2022

Freight

Warehouse Shipping Address:

Exhibiting Company Name / Booth #
MRO AMERICAS APR 2022
C/O Freeman
5130 Cash Rd.
Dallas, TX 75247

Show Site Shipping Address:

Exhibiting Company Name / Booth # ______
MRO AMERICAS APR 2022
Kay Bailey Hutchison Convention Center Halls C-F C/O FREEMAN
650 S GRIFFIN ST.
DALLAS, TX 75202-5098

 

March 24 - April 18, 2022

additional fees apply from April 19 – April 25

Shipments can be received beginning April 23.

 

EXHIBITORS

Visit https://mroamericas.aviationweek.com/en/register2022/Exhib_reg.html to register your team. Exhibitors who would like to attend conference sessions may also purchase discounted conference/session badges by choosing either Exhibitor All Access or Exhibitor/Individual Sessions. You will need a promotion code in order to receive your discount, please contact Virginia Gongora to get the code at +1.347.751.8692 or [email protected].

Booth personnel is unlimited at the MRO events.

CONTRACTORS

All contractors, suppliers, and vendors are required to complete the EAC form https://fs2.formsite.com/AW-Events/form58/index.html

Upon arrival at the convention center, security will provide bracelets to all contractors that have completed the EAC forms.

EXHIBITOR SERVICES

Catering/Receptions

Centerplate maintains the exclusive right to provide all food and beverage in the Kay Bailey Hutchison Convention Center Dallas. All food and beverages, including water, must be purchased from Centerplate.

Show Management requests that all alcoholic beverages be served after 1 pm and must take place in the exhibition hall only. No alcoholic beverages can be removed from the exhibition and all receptions must end by the time the exhibition hall closes for the day. No receptions are permitted after official exhibition hours.

In compliance with Texas Alcoholic Beverage Commission laws, no alcohol may be brought on to or removed from KBHCCD property except by the exclusive provider to KBHCCD.

NEW for 2022!

AISLE CARPET

All aisles will be not carpeted. Exhibitors have the option to provide carpet/flooring in their booth. To order, please refer to Freeman’s carpet ordering forms.

BOOTH CARPET

The use of carpeting or other professional floor covering is optional for each Exhibitor.

Booth Equipment

Each 10’ x 10’ booth will be set up with 8’ high gray and blue back drape, 3’ high gray side dividers, and a 7’’ x 44’’ identification sign. Booths larger than 300 sqft may receive a 7 ‘’ x 4 4’’ one-line identification sign upon request. Vacuuming will not be provided before the show opens.

Please Note: Masking Drape is required for all unfinished booths; payment is the responsibility of the exhibiting company. Please see the Furnishings Brochure and Order Form for more information.

Stand Approval

All Island and 10 x 20 or larger booths must submit their designs using this link:
https://fs2.formsite.com/AW-Events/form91/index.html or emailed to Allison Gold at [email protected].

The deadline for stand design submissions is March 1, 2022.

  • Designs must include all elevations including those of hanging signs. Plans submitted without elevations, will not be accepted. Hanging signs are only permitted in island booths.
  • Submission of information should be in the form of drawings and calculations, not photographs or rough sketches, as it is not possible to assess the structure without details of the stand.
  • Drawings should contain enough detail to show exactly how the stand will be constructed including baseplates, joint construction support details etc.
  • No fixing is allowed into the hall floor at these venues, other means of securing the stands need to be considered.

Please note that hanging signs are only permitted in island booths. Freeman is the exclusive provider of rigging services, and the KBHCCD also requires a hanging sign inspections.

All exhibitors are required to carry sufficient insurance coverages for this event.

Exhibitors shall, at its own expense, secure and maintain for the entire duration of the Event (move-in through move-out), the insurance listed below. All such insurance shall be primary of any other valid and collectible insurance of Client and shall be written on an occurrence basis. Claims made policies are not acceptable and do not constitute compliance with Client’s obligations under this Condition.

(a) Workers’ compensation and employer’s liability insurance complying with the laws of the state in which the Event is being held;

(b) Comprehensive General Liability insurance with limits not less than $1,000,000 each occurrence, $2,000,000 aggregate, combined single limit for bodily injury and property damage, including coverage for personal injury, contractual, and operation of mobile equipment, products and liquor liability (if applicable); and

(c) Automobile Liability insurance (required if bringing automobiles into the Venue) with limits not less than $500,000 each occurrence combined single limit for bodily injury and property damage, including coverage for owned, non-owned and hired vehicles, including loading and unloading operators.

The Client’s Comprehensive General Liability and Automobile Liability insurance policies shall name as additional insureds: (i) Organizer and each of its direct and indirect subsidiaries and other affiliates and (ii) the Venue. If requested, copies of additional insured endorsements, primary coverage endorsements and complete copies of policies, satisfactory to Organizer, shall be promptly furnished to Organizer. Certified copies of the Certificates of Insurance or policies shall provide that they may not be cancelled without 30 days’ advance written notice to Organizer. The Client shall obtain a waiver of subrogation from the carrier of each policy described above and the carrier of each other policy that provides fire, explosion or any other risk coverage insuring the Client’s property, in each case releasing in full such carrier’s subrogation rights.

Certificate of Insurance forms must be submitted to Organizer by all international exhibitors, exhibitors with complex booth structures (defined as multi-story or displays with a canopy/ceiling) and exhibitors hosting attendee interactive demonstrations.

Since many international policies aren’t valid in the United States, all international exhibitors are required to obtain insurance through ExhibitorInsurance.com, the designated insurance provider for the Event. Coverage is subject to underwriting review; Client must review the Ineligible Risks to ensure coverage. Clients may be eligible to opt out of this coverage by providing a valid Certificate of Insurance satisfactory to Organizer with the necessary coverages.

Download the sample Certificate of Insurance

You have two options for shipping your advance freight — either to the warehouse or directly to show site.

Warehouse Shipping Address:

Exhibiting Company Name / Booth #
MRO AMERICAS APR 2022
C/O Freeman
5130 Cash Rd.
Dallas, TX 75247

Freeman will accept crated, boxed or skidded material beginning Thursday, March 24, 2022 at the above address. Material arriving after April 18, 2022 will be received at the warehouse with an additional after deadline charge. Please note that the Freeman Warehouse does not accept uncrated freight (loose, pad-wrapped material and/or unskidded machinery), COD shipments, hazardous materials, freight requiring refrigerated or frozen storage, a single piece of freight weighing more than 5,000 pounds or a single piece of freight beyond the dimensions of 108” H x 93” W. Warehouse materials are accepted at the warehouse Monday through Friday between the hours of 8:00 AM - 3:30 PM. Certified weight tickets must accompany all shipments. If required, provide your carrier with this phone number: (888) 508-5054.

Show Site Shipping Address:

Exhibiting Company Name / Booth # ______
MRO AMERICAS APR 2022
Kay Bailey Hutchison Convention Center
C/O Freeman
650 South Griffin
Dallas, TX 75202

Freeman will receive shipments at the exhibit facility beginning Saturday, April 23, 2022. Shipments arriving before this date may be refused by the facility. Any charges incurred for early freight accepted by the facility will be the responsibility of the exhibitor. Certified weight tickets must accompany all shipments. If required, provide your carrier with this phone number: (888) 508-5054.

Please note: Any materials received by Freeman are subject to Material Handling Charges and are the responsibility of the Exhibitor. This also applies to items not ordered through the Official Show Vendors.

DISMANTLE AND MOVE-OUT INFORMATION

All exhibitor materials must be removed from the exhibit facility by Friday, April 29, 2022 at 1:00 PM. To ensure all exhibitor materials are removed from the exhibit facility by the Exhibitor Move-Out deadline, please have all carriers check-in by Friday, April 29, 2022 at 9:00 AM.

ON SITE - Save Energy

Use Energy Star-rated equipment for audio-visual equipment and monitors.
Power down. Turn off equipment at the end of each day.
Light up your booth with CFLs, LEDs, or other energy- efficient lighting.

MOVE OUT

Educate your installation and dismantling teams about recycling and donation processes.

Shipping Out

Pack in, pack out. Leave no traces on show site.
Join a caravan. If you’re shipping directly to another show, ask Freeman Transportation about joining a caravan to your next show.

Leftover Materials

Remember to label. Clearly label recyclable leftover material for disposal.
Donate the rest. Ask the Freeman Exhibitors Services desk about local donation programs.

TYPICALLY* DONATE-ABLE

  • Furniture: Purchased items
  • Home furnishing: Décor staging materials
  • Unused raw materials: Plywood, subflooring, non-laminate wood
  • Flooring: 100 square feet of flooring. Excludes carpet.
  • Left over giveaways: Pens, pads of paper, sunglasses, USBs, etc., left over in your promotional giveaway

TYPICALLY* RECYCLABLE

  • Cardboard: Used for signs or shipping boxes
  • Glass: Green, brown, clear
  • Plastics: Shrink-wrap or plastic banding used to secure shipments; water/soda bottles; plexiglass (acrylics) clear, smoked, or tinted; Visqueen used to protect flooring
  • Metal: Aluminum cans/ steel banding
  • Paper: Fliers, brochures, programs, tickets, office paper, newspaper, magazines, paperboard
  • Wood: Non-laminate wood