Crossing the Digital MRO Divide
Wednesday, April 10, 2019: 1:45 p.m. – 2:30 p.m.
Session Number: 420
Innovations follow a common lifecycle pattern – from visionary hype to difficult disillusionment to value-added productivity. Likewise, organizations follow adoption patterns of early visionaries, pragmatists, conservative followers and laggard skeptics. Capgemini presents its 2019 industry survey results on the adoption of MRO innovations such as interactive voice computing, service parts optimization, predictive maintenance, connected aircraft operations and the autonomic airline. Which innovations have stalled and which are accelerating? Industry leaders give their perspectives on what is delivering operational and financial value; what new business models these innovations are enabling; and what is in store for the future.