General Information

Orange County Convention Center - South Concourse

9899 International Dr, Orlando, FL 32819
+1407-685-9800
https://www.occc.net

 

Registration Hours / Badge Pick-Up

Monday, April 26 — 8:00 am - 5:00 pm
Tuesday April 27— 7:30 am- 5:30 pm
Wednesday April 28— 7:30 am- 6:30 pm
Thursday, April 29,— 8:00 am - 1:00 pm

Exhibit Hall Hours

Tuesday April 27,— 10:30 am- 5:30 pm
Wednesday April 28,— 9:30 am- 5:30 pm
Thursday, April 29,— 9:30 am - 1:00 pm

General Information for All Attendees

Alcohol — No alcohol may be brought on to or removed from OCCC property except by the exclusive provider to OCCC.

ATMs — For the convenience of visitors, there are ATMs and money change machines located in each lobby of the North, South and West concourses. 

Business Centers — FedEx Office (Business Center)FedEx Office operates a business center in each of the OCCC’s three concourses. These business centers provide for shows photocopying, facsimiles, signs, binding, packaging, shipping and receiving, etc. 

Shipping, receiving and packaging are exclusive services for attendees and speakers. All other services provided at the FedEx Office business centers are exclusive to exhibitors, speakers and attendees. 

Show management, their designees, and/or sponsors are not permitted to profit from these services to attendees, exhibitors or speakers. Show management has the right to bring office equipment and supplies into the OCCC for its use. 

Dining Options — Concessions will be open in the halls as well as in the common areas of the OCCC.  

Guest Services — The OCCC partners with Visit Orlando to provide several Guest Service Desks throughout the facility. Operating hours vary and are based on show activity. The Guest Service Desks are staffed by Visit Orlando. The friendly and experienced Guest Service staff can assist show management and their attendees with the following:

  • Area Restaurant Information
  • Building Directional Assistance
  • Convention/Show Details
  • Dining Reservations
  • I-Ride Trolley Ticket Sales
  •  Orlando Area Information/Maps Theme Park
  • Ticket Sales 

North/South Building Information Desk LocationsGuest Services Booth – Non-Movable booth located on the North Concourse. Guest Services Booth – Non-Movable booth located on the South Concourse. 

Lost and found is managed by the Security Division of the Orange County Convention Center, who patrol the convention center 24 hours a day, seven days a week. Please call for any lost and found inquires. All items returned to registration will be turned over to the OCCC Security team at the end of each show day.OCCC Security Command Center: 407-685-1119 

Medical Services -- For medical emergencies, dial 911 and provide your location within the facility to the 911 dispatcher (i.e. West building, North/South building, exhibit hall, meeting room). After calling 911, notify Event Security of the emergency. Event Security will then contact the OCCC Security Command Center, which will involve any additional OCCC staff and/or agencies as needed. For minor injuries, e.g. bruises or blisters, always contact Event Security first or on site first aid medical provider.

As part of a major metropolitan area, Orange County is home to industry-leading healthcare experts. Should your stay here require medical attention, the nearest hospital is:

Dr. P. Phillips Hospital
9400 Turkey Lake Road
Orlando, Florida 32819 
(407) 351-8500 

Nursing Mothers/The Wellness Rooms
The Orange County Convention Center has Wellness Rooms in the West, North and South concourses. The Wellness Rooms provide a private space for nursing mothers to pump or breastfeed. Locations are:South Concourse - Level 2, South Hall A, at the top of the escalator to the exhibit hall, adjacent to room S210E 

Personal Mobility Devices — A broad range of services include scooter rentals (Sit down and Stand Up), wheelchair rentals and oxygen rentals. Equipment is available for daily or weekly rental. Rentals can be facilitated at the Scootaround booth and/or through FedEx Office. Electric scooters are available to OCCC guests while they are on property. 

FedEx Office business centers at the OCCC serve as a drop-off and pick-up locations for electric scooter rentals. Because these scooters are distributed through a private company and are a high demand service, advance reservations are encouraged. FedEx Office also provides overnight scooter battery recharge. Learn more here.  Rentals Available through the FedEx Office locations in the West, North and South buildings.(Please inquire with FedEx for hours of operation)Call ScootaroundToll Free at: 1-888-441-7575 or visit our website at www.scootaround.com 

Service Animals — Under ADA’s regulations, the definition of “service animal” is limited to a dog that is individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability. 

Smoking — In compliance with the Florida Clean Indoor Air Act (FCIAA), Florida Statutes Section 386.204 and other local, state and federal regulations, smoking is not permitted within the OCCC. Smoking is also strictly prohibited during any show move-in or move- out activity. The Lessee and his/her general service contractor shall enforce this policy and post appropriate signage. The OCCC will provide designated smoking areas that are at least 25 feet from building ventilation, doors, windows, work spaces or regulated materials. Smoking is prohibited in any location not designated for smoking. 

Exterior smoking areas have been designated for those exhibitors who require dock access for smoking. In addition, there are designated smoking areas located outside the buildings, at various locations. 

Weapons — “The Orange County Convention Center (OCCC) is a designated government facility. The possession and/or carrying of weapons on OCCC property is governed by Chapter 790, Florida Statutes. Lessees of space within the OCCC reserve the right to inspect persons and property entering their leased space. For example, lessees may establish entry requirements (i.e. badging, magnetometers, explosive detection K-9s, etc), inspect items (i.e bags, suitcases, laptops, etc), examine property, (i.e. shipping containers, exhibit booths, etc), and exclude patrons and property to ensure safety within their events and leased space. Attendees, exhibitors and the public must abide by Chapter 790, Florida Statutes on convention center property. The OCCC complies with the requirements of the Law Enforcement Officers Safety Act (LEOSA) and is applicable to all common areas and leased spaces.” 

Wireless Options — Depending on where you are in the facility, you will see one or both of the following SSIDs (network names). Although you may see both Exhibitor and Instant Internet, they are not actually supported in all areas. These networks are supported only in the areas designated below. Choose the option which best suits your location and requirements. Instant Internet is available in Meeting Rooms and public spaces with connectivity speeds up to 768k up/down for the cost of 1 day for $12.95. Free Internet is available in public spaces with connectivity speeds up to 256k up/down. Exhibitor Internet is available in Exhibit Halls, Meeting Rooms, and public spaces with Connectivity speeds up to 1.54Mbps up/down and 5 GHz wireless frequency only. For wireless support, please call SmartCity at 1-888-243-5685. 

Pricing is as follows:
1 day for $79.99
3 day for $227.97 (5% discount)
5 day for $359.95 (10% discount)