General Information at MRO Americas

Accessibility

Regarding the Americans with Disabilities Act and all regulations thereunder, the Orange County Convention Center (OCCC) shall be responsible for the permanent premises access accommodations, such as, but not limited to, wheelchair lifts, elevator standards, door width standards and restroom accessibility.

Both the West Building and the North-South Building are designed with wheelchair ramps, automatic doors, passenger elevators and handicap-accessible restroom facilities.

Braille - Throughout the OCCC facility, meeting room, restroom and elevator signs contain braille text for visually impaired guests.

Parking - The OCCC has parking spaces available for guests with disabilities at various locations at both the West Building and the North-South Building.

Restrooms - All restroom facilities are accessible for guests with disabilities.

Scooter and Wheelchair Rentals - Scooter rentals and wheelchair rentals are available for daily or weekly rental. Rentals can be facilitated at the Scootaround booth and/or through FedEx Office. Electric scooters are available to OCCC guests while they are on property.

FedEx Office business centers at the OCCC serve as drop-off and pick-up locations for electric scooter rentals. Because these scooters are distributed through a private company and are a high-demand service, reservations are encouraged.

To make a reservation for an electric scooter for use at the OCCC, please contact Scootaround at 1-888-441-7575 or www.scootaround.com/en/orlando.

Animals are not permitted on the premises of the OCCC, except in conjunction with an approved exhibit, or in accordance with the Americans with Disabilities Act as a service animal trained to do work or perform tasks for the benefit of an individual with a disability. Animals approved to be on the premises must meet the following confinement guidelines:

• Animal(s) must be on a leash or confined to a pen at all times.
• Animal(s) must be under constant control and are the responsibility of the owner or handler.
• Animal exhibits are not permitted on carpeted OCCC areas.

ATM Machines

The OCCC is cashless and accepts Visa, Master Card, American Express, Discover, Apple Pay and Google Pay. For the convenience of visitors, there are ATMs located in each lobby of the North, South and West concourses.

Balloons/Lighter than Air Objects

Show management prohibits the use of helium filled balloons for displays, exhibits or general decoration anywhere on property.

Personal Mobility Devices

FedEx Office business centers at the OCCC serve as drop-off and pick-up locations for electric scooter rentals. Because these scooters are distributed through a private company and are a high-demand service, reservations are encouraged.

To make a reservation for an electric scooter for use at the OCCC, please contact Scootaround at 1-888-441-7575 or www.scootaround.com/en/orlando.

The FedEx Office business centers are located in both the West and the North/South concourses.

FedEx Office provides the following services:

• Faxing
• Packing
• Shipping & Receiving
• Computer Rentals
• Email & Internet Browsing
• Office Supplies
• Photocopying
• Signs/Posters/Banners
• Business Cards
• Copy Machine Rentals

Other services include the pick-up and drop-off point for wheelchair and electric scooter rental, computer workstation rentals and exclusive attendee shipping services.

Contact one of our Orange County Convention Center consultants at 407-363-2831 or usa3996@fedex.com.

Code of Conduct

We want everyone who comes to our events to have a great experience. Whether you are attending, speaking, exhibiting, sponsoring or working with or for us, our focus is on creating an environment and experience that everyone can participate in and benefit from. Safety, respect and consideration are integral to this. While issues are rare, we want to be clear about the standards and expectations in place at our events, wherever they are held, because actions can impact others, and everyone has a role to play in getting it right. This Code of Conduct explains our expectations. Anyone at the event who behaves in an unacceptable way will be asked – and expected – to stop doing so immediately, and we can also cancel your access and remove you from the event. View the full code of conduct here.

Coat/Bag Check

Coat/Bag Check will be available during show days. Location to be announced.

Dining Options

Concessions will be open in the halls as well as in the common areas of Orange County Convention Center.

First Aid

MRO Americas has contracted private first aid support for minor injuries, e.g. bruises or blisters.

Freeman Online

Exhibitors can order services and find general show information at FreemanOnline.

Hotel Accommodation

In partnership with onPeak, we’ve secured hotel rooms at a selection of the best Orlando hotels. MRO Americas 2026 hotels are offering discounted rates that typically average 30% less than what you’ll find on other travel sites and you still earn your hotel rewards points so you can take advantage of your loyalty status.

Hotel reservations: https://mroamericas.aviationweek.com/en/info/hotels.html

onPeak is the only hotel provider endorsed by Aviation Week MRO Americas 2026. If you are contacted by other third-party companies offering hotel assistance, please be aware they are not endorsed by our event. Need Help with a New or Existing Reservation? MRO@onpeak.com Toll free: (877) 422-7123 | International: (312) 527-7300

The OCCC has Wellness Rooms in the West, North and South concourses. The Wellness Rooms provide a private space for nursing mothers to pump or breastfeed.

The Wellness Rooms locations are:

• West Concourse Level 2, West Hall C Lobby, to the right of the Citrus Café (Food Court C)
• North Concourse Level 2, North Hall A, at the top of the escalator to the exhibit hall, adjacent to room N210E
• South Concourse Level 2, South Hall A, at the top of the escalator to the exhibit hall, adjacent to room S210E

Internet

Smart City Networks offers on-site wireless services for both attendees and exhibitors. Our Complimentary Internet is offered free of charge and is available in all public spaces and meeting rooms.

LOST and FOUND

Items found during show hours should be brought the registration area in S230 or given to uniformed security personnel. Unclaimed items will be turned over to Orange County Convention Centers security at the close of the show. Please call for any lost and found inquires. OCCC Security Command Center: +1 407-685-1119

Parking

For attendees who plan on driving, the Orange County Convention Center (OCCC) operates on-site vehicle parking at both our West and our North-South Buildings. Additional parking is also offered at the Destination Parkway Garage.

Parking rates vary upon vehicle size and entry time. Parking spaces are available on a first-come, first-served basis. For those who plan on driving to the convention center, event-specific parking areas will be listed on roadway signage on International Drive, Universal Boulevard and the surrounding area.

The OCCC is cashless and accepts Visa, Master Card, American Express, Discover, Apple Pay and Google Pay. Parking rate is $20 plus tax ($21.30) per standard vehicle, and $40 plus tax ($42.60) for oversized vehicles. Prices may increase by event and availability of parking. If you would like a receipt for your parking transaction, please visit https://receiptdownload.com/. For questions and additional information, contact Parking@occc.net or 407-685-5825.

The OCCC has eight on-site electric vehicle (EV) charging stations.

Electric vehicles may park at the charging stations at West Hall D, South Hall A and North Hall A for a maximum of three hours when paying for short-term metered parking.

Electric vehicles may park at the charging stations at West Hall D, South Hall A and North Hall A for a maximum of three hours when paying for short-term metered parking.

Overnight parking is not allowed at the OCCC. For maps and information, please visit https://occc.net/Attendee-Parking.

All unauthorized filming, sound recording and photography of the Event, and all unauthorized transmission of audio or visual material at the Event, by Client and/or its Personnel is expressly prohibited. Client and/or its Personnel agree: (i) to surrender to Organizer or destroy on demand any material in whatever media recorded in violation of this Condition, and (ii) that the copyright and other Intellectual Property Rights in any such material shall vest in Organizer unconditionally and immediately on the creation of such material. Client acknowledges and agrees that Organizer and its Personnel shall be permitted to film, sound record and photograph the Event, which may include, without limitation, filming, sound recording and photography featuring Client’s Personnel (the Content). Client agrees to make its Personnel aware of such filming, sound recording and photography of the Event. Client acknowledges and agrees that Organizer is the sole and exclusive owner of all rights in the Content and hereby waives any and all: (i) rights in and to such Content, and (ii) claims that Client may have relating to or arising from the Content or its use. Without limitation, Organizer shall be permitted to use the Content anywhere in the world for promotional and other purposes, without any payment or compensation. If any of Client’s Personnel has any objection to the use of their image in any filming, sound recording and/or photography of the Event, Client shall notify Organizer in writing.

Prohibited Items

• The following are strictly prohibited: 
• Children under sixteen (16) years of age on the exhibit hall floor during move-in and move-out
• Smoking or vaping
• Knives, sharp-edged objects, mace, or pepper spray
• Illegal substances/drugs of any kind
• Unattended luggage, large bags, backpacks 
• Flasks, alcoholic beverage containers, coolers, or other similar items
• Projectiles (including frisbees and beach balls)
• Noise making devices (air horns, whistles, etc)
• Non-ADA personal mobility devices including Segways© scooters (electric or manual), bicycles, rollerblades, skates, skateboards, and hoverboards
• Items with indecent or derogatory messaging
• Unauthorized handbills, giveaways, samples, and verbal solicitation
• Pets, except service animals

Public Transportation District Transportation

Whether you’re coming to the district in your personal vehicle, taking a ride-share/taxi in or riding the local Lynx bus, there are even more ways to get around International Drive once you’re here:

• I-Ride Trolley Route Maps
• Lynx Bus Routes & Schedules
• International Drive Transportation Initiatives

Smoking Policy (INCLUDING E-CIGARETTES AND VAPING)

In compliance with the Florida Clean Indoor Air Act (FCIAA), Florida Statutes Section 386.204 and other local, state and federal regulations, smoking is not permitted within the OCCC. Smoking is also strictly prohibited during any show move-in or move-out activity. The Lessee and their General Services Contractor shall enforce this policy and post appropriate signage. The OCCC will provide designated smoking areas that are at least 25 feet from building ventilation, doors, windows, workspaces or regulated materials. Smoking is prohibited in any location not designated for smoking. Exterior smoking areas have been designated for those exhibitors who require dock access for smoking. In addition, there are designated smoking areas located outside the buildings, at various locations.

Sustainability

By attending an event hosted by the Orange County Convention Center (OCCC), The Center of Hospitality, attendees support one of the most innovative, large-scale sustainability programs in the United States. The OCCC has demonstrated industry and community leadership by pioneering pathways for large venues to achieve continuously improving levels of sustainability stewardship.

Taxis/Rideshare

The Center has integrated the unique demands of rideshare services, such as Lyft and Uber, into the transportation planning needs of events. As such, the OCCC has coordinated with service providers to establish drop-off and pick-up points for rideshare services and set geofences around the Convention Center campus for attendees. Upon requesting a ride through Lyft or Uber, attendees will be directed to meet their driver at one of the three pick-up points based on where they are located on the campus, and in accordance with the map below. Each location is highly visible and indicated with banners and signage.

Terms and Conditions

For complete exhibitor/sponsor terms and conditions, visit: https://events.aviationweek.com/en/exhibitor.html

Scooter rentals and wheelchair rentals are available for daily or weekly rental. Rentals can be facilitated at the Scootaround booth and/or through FedEx Office. Electric scooters are available to OCCC guests while they are on property.

FedEx Office business centers at the OCCC serve as drop-off and pick-up locations for electric scooter rentals. Because these scooters are distributed through a private company and are a high-demand service, reservations are encouraged.

To make a reservation for an electric scooter for use at the OCCC, please contact Scootaround at 1-888-441-7575 or www.scootaround.com/en/orlando.

Wifi

Smart City Networks offers on-site wireless services for both attendees and exhibitors. Our Complimentary Internet is offered free of charge and is available in all public spaces and meeting rooms. Our Exhibitor Internet is available facility-wide on a 5 GHz wireless network, at speeds of 3 Mbps up/down per device. Complimentary Wi-Fi should not be used for mission critical tasks.

Call 407-685-2000 to speak to a Smart City team member.