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We are excited to bring MRO Americas to Chicago for the first time in 2024. As the show has grown over the years, so has the need to implement some new procedures in the following areas:
Please review the information below on these topics. Additional information is available in the Exhibitor Manual and in the accompanying documents on the right side of this page.
Details, links and logins will be coming in the upcoming weeks.
Please download the exhibitor manual for more information. If you have any immediate questions, please contact us.
Allison Gold
Senior Events Manager
T: +1.718.501.7675
E: [email protected]
Anita Joyce Wright
Events Registration Specialist
T: +1.718.730.3192
E: [email protected]
Saturday, April 6 | 1:00 PM - 7:00 PM | 600 sqft and larger and double decker booths only |
Sunday, April 7 | 8:00 AM - 8:00 PM | All Exhibitors |
Monday, April 8 | 8:00 AM - 6:00 PM | All Exhibitors |
Tuesday, April 9 | 9:00 AM - 5:30 PM |
Wednesday, April 10 | 9:00 AM - 5:30 PM |
Thursday, April 11 | 9:00 AM - 1:00 PM |
(Registration will take place in the S100 Ballroom at the South Entrance)
Monday, April 8 | 8:00 AM - 6:00 PM |
Tuesday, April 9 | 8:00 AM - 5:30 PM |
Wednesday, April 10 | 8:00 AM - 5:30 PM |
Thursday, April 11 | 8:30 AM - 1:00 PM |
Thursday, April 11 | 1:00 PM - 9:00 PM |
Friday, April 12 | 7:00 AM - 1:00 PM |
The Freeman Exhibitor Services team will be available from 8am - 5pm from the first day of Exhibitor Move-in to the last day of Exhibitor Move-out. Hours may be extended the day before show open and the day of show close to assist with additional exhibitor needs.
Service Provider |
Contact |
Deadline |
Booth Plans/Design Approval Questions? Email [email protected] |
March 4, 2024 |
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Booth Plans/Double Decker |
January 15, 2024 |
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Catering — OVG Hospitality
|
Contact OVG Hospitality at |
March 11, 2024 |
EACs Questions? Email[email protected] |
March 11, 2024 |
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Insurance |
Exhibitor Insurance MRO Americas 2024: For more information/questions: Anita Joyce Wright, Associate Manager, Events |
March 3, 2024 |
Freeman Services
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(888) 508-5054 FREEMAN ONLINE® Take advantage of discount pricing by ordering online at FreemanOnline by March 11, 2024. Using the enhanced FreemanOnline, you will enjoy easy access to added features and functions as well as the high caliber of Freeman services you’ve come to expect — before, during and after your show. To place online orders, you will be required to enter your unique Username and Password. If this is your first time to use FreemanOnline, click on the “Create an Account” link. To access Freeman Online without using the email link, visit FreemanOnline. If you need assistance with Freeman Online, please call Exhibitor Support at (888) 508-5054 Toll Free US and Canada or +1(512) 982-4186 Local and International. |
March 11, 2024 |
Internet
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|
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Lead Retrieval
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Phone: 973.890.7600 ext. 117 |
March 11, 2024 |
Freight |
Warehouse Shipping Address: Show Site Shipping Address: |
March 7 - April 1, 2024 additional fees apply from April 2 Shipments can be received beginning April 6.
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All attendees, exhibitors/sponsors/visitors/speakers/etc. need to be registered as attendees for the event. Exhibitors need to be registered as exhibitors (not visitors) to have access to the exhibition hall during setup periods.
There is a new process for EACs to Register and be approved to work at MRO Americas 2024.
EACs must be registered and approved by McCormick Place. If you are not an approved EAC, please email [email protected] to complete the registration.
Questions? Email [email protected]
What does my EAC have to do?
Who is considered an Exhibitor Appointed Contractor?
An Exhibitor Appointed Contractor (EAC) is a company or contractor hired by the exhibitor, who is not an employee of your company or of an official show contractor. EACs are most often independent installation & dismantle companies but also include supervisors, technicians, photographers, audiovisual, floral, furniture, flooring, and any other contractors who are not the official contractors of the show but provide a necessary service at show site for the Exhibitor.
Can I use the same contractor I’ve been working with for several years?
We recognize that exhibitors may have unique needs or partnerships with vendors other than our official partners. Therefore, we support this choice as long as the EAC conforms to the show and venue Rules & Regulations and carries the required insurance coverage.
Why is this process being implemented or changed?
With the increasing number of EACs, have come numerous added expenses. These expenses include legal costs resulting from increased liability claims, exhibit hall damage, excess cleaning charges, extra administration costs for wristbands, contracting, insurance tracking, etc. Implementing this process with EAC Management will allow us to have better visibility and oversight with contractors working on the show floor.
How much is this going to cost me?
Rather than passing on these added costs to exhibitors, we have implemented an administrative fee payable by the EAC. Each EAC hired by an Exhibitor must agree to the Rules & Regulations, provide a Certificate of Insurance with the necessary coverages, and pay an administrative fee per exhibitor. The fee applies to all contractors regardless of the service they provide (labor, supervision, products, services, etc.). Payment of $150 for each booth location the EAC is providing services or products for. Payment will be submitted via the online EAC portal and is non-refundable.
Should you have any questions regarding the process, please email [email protected].
Please review the Exhibitor Bill of Rights carefully.
An Exhibitor Employee may perform work in a booth of any size. They can work within the booth using their own ladders or hand tools, cordless tools, power tools and other tools designated by McCormick Place/ASM Global. An exhibitor and exhibitor employees are prohibited, at all times, from using scooters, forklifts, genie lifts, pallet jacks, condors, scaffolding, scissor lifts, motorized dollies, or similar motorized or hydraulic equipment on Authority premises.
“Exhibitor Employee” is defined as any person who has been employed by the exhibitor as a full-time employee for a minimum of 6 months before the show’s opening date. Proof of employment in the form of a W-2, payroll document or other documentation may be required upon request if deemed necessary by McCormick Place management. Documentation must be furnished within 24 hours of notification.
In addition to the work currently performed, exhibitors may also perform the following work within their booth:
Exhibitors can load/unload materials from automobiles and small utility vehicles
(ASUV) at designated McCormick Place docks using their own non-motorized, non-hydraulic hand trucks and dollies. For more information on the ASUV program, and to register, visit the Exhibitor section of the McCormick Place website: www.mccormickplace.com.
Please call 312-791-7299, if you have any questions or need clarification regarding the Exhibitor Bill of Rights. Leave a detailed message including Your Name, Company Name, Telephone Number, Date and Time of the call. Your call will be promptly returned between the hours of 7:00am – 6:30pm.
Visit our Registration Pages to register your team. Exhibitors who would like to attend conference sessions may also purchase discounted conference/session badges by choosing either Exhibitor All Access or Exhibitor/Individual Sessions. You will need a promotion code in order to receive your discount, please contact Virginia Gongora to get the code at +1.347.751.8692 or [email protected].
Booth personnel is unlimited at the MRO events.
Please refrain from setting meetings and inviting customers to your booth during set-up hours. They will not be permitted in the exhibit hall with visitor badges.
(Registration will take place in the S100 Ballroom at the South Entrance)
Monday, April 8 | 8:00 AM - 6:00 PM |
Tuesday, April 9 | 8:00 AM - 5:30 PM |
Wednesday, April 10 | 8:00 AM - 5:30 PM |
Thursday, April 11 | 8:30 AM - 1:00 PM |
Sustainability is increasingly important to event attendees. Exhibiting at MRO Americas gives you the opportunity to highlight your company’s sustainability credentials and align with an event that champions sustainability. To ensure that your company and exhibiting stand are aligned with Informa’s sustainability goals.
Did you know that one medium sized disposable stand produces around four tons of waste, which is almost 10x the average person’s household waste per year . Designed to be used only once, they have a significant impact on the environment, in addition to increasing health and safety risks onsite.
Better Stands is program aiming to ensure that all core elements of exhibitor stands are reusable. Help us to reduce the environmental impact of MRO Americas by committing to the Better Stands program framework and show that your company values being part of sustainable and socially responsible events.
What’s in it for me?
What do I need to do?
To make your commitment to Better Stands and contribute to a more sustainable event:
Better Stands guidelines
To ensure that all exhibitors can meet the Better Stands guidelines we will:
If you require any further information or guidance on the Better Stands program, please contact our customer service department – [email protected]
Each 10’ x 10’ booth will be set with 8’ high black back drape and 3’ high black side drape. Booths 300 sqft or less will receive a 7” x 44” identification sign. Booths larger than 300 sqft may receive a 7” x 44” identification sign upon request.
Please Note: Masking Drape is required for all unfinished booths; payment is the responsibility of the exhibiting company. Please see the Furnishings Brochure and Order Form for more information.
All booth designs for MRO Americas are required to adhere to IAEE guidelines. Below, is a summary of those guidelines. All exhibits must comply with the standard (IAEE) Guidelines for Display Rules & Regulations. Please refer to the Display Rules & Regulations if you are not familiar with them.
Failure to submit your designs may result in an inability to exhibit. Any exhibitor doing a custom build, regardless of booth size, must submit complete plans here by March 4, 2024.
Questions? Email [email protected]
Back Drape Color
Gray/Black
Exhibit Hall Carpet
Your exhibit area is not carpeted. The aisles will be carpeted in midnight blue.
Flooring is required.
As the official service contractor, Freeman is the exclusive provider of freight services. Material handling includes unloading your exhibit material‚ storing up to 30 days in advance at the warehouse address‚ delivering to the booth‚ the handling of empty containers to and from storage‚ and removing of material from the booth for reloading onto outbound carriers. It should not be confused with the cost to transport your exhibit material to and from the convention or event.
You have two options for shipping your advance freight — either to the warehouse or directly to show site.
AVIATION WEEK NETWORK / MRO Americas 2024
C/O Freeman
2500 W 35th St
Chicago, IL 60632 USA
AVIATION WEEK NETWORK / MRO Americas 2024
McCormick Place, South Building C/O Freeman
2301 S Lake Shore Dr
Chicago, IL 60616 USA
Please note: All materials received by Freeman are subject to Material Handling Charges and are the responsibility of the Exhibitor. This also applies to items not ordered through the Official Show Vendors. Refer to the material handling form for charges for the service.
Please be aware that disposal of exhibit properties is not included as part of your material handling charges. Please contact Freeman for your quoted rates and rules applicable to disposal of your exhibit properties.
All exhibitors are required to carry sufficient insurance coverages for this event.
Exhibitors shall, at its own expense, secure and maintain for the entire duration of the Event (move-in through move-out), the insurance listed below. All such insurance shall be primary of any other valid and collectible insurance of Client and shall be written on an occurrence basis. Claims made policies are not acceptable and do not constitute compliance with Client’s obligations under this Condition.
(a) Workers’ compensation and employer’s liability insurance complying with the laws of the state in which the Event is being held;
(b) Comprehensive General Liability insurance with limits not less than $1,000,000 each occurrence, $2,000,000 aggregate, combined single limit for bodily injury and property damage, including coverage for personal injury, contractual, and operation of mobile equipment, products and liquor liability (if applicable); and
(c) Automobile Liability insurance (required if bringing automobiles into the Venue) with limits not less than $500,000 each occurrence combined single limit for bodily injury and property damage, including coverage for owned, non-owned and hired vehicles, including loading and unloading operators.
The Client’s Comprehensive General Liability and Automobile Liability insurance policies shall name as additional insureds: (i) Organizer and each of its direct and indirect subsidiaries and other affiliates and (ii) the Venue. If requested, copies of additional insured endorsements, primary coverage endorsements and complete copies of policies, satisfactory to Organizer, shall be promptly furnished to Organizer. Certified copies of the Certificates of Insurance or policies shall provide that they may not be cancelled without 30 days’ advance written notice to Organizer. The Client shall obtain a waiver of subrogation from the carrier of each policy described above and the carrier of each other policy that provides fire, explosion or any other risk coverage insuring the Client’s property, in each case releasing in full such carrier’s subrogation rights.
Since many international policies aren’t valid in the United States, all international exhibitors are required to obtain insurance through ExhibitorInsurance.com, the designated insurance provider for the Event. Coverage is subject to underwriting review; Client must review the Ineligible Risks to ensure coverage. Clients may be eligible to opt out of this coverage by providing a valid Certificate of Insurance satisfactory to Organizer with the necessary coverages.
Producer:
Exhibitors Insurance company & their address:
Insured:
The exhibitor & their address:
Contact info
Insurer(s) affording coverage:
See requirements above
Type of Insurance
Policy number
Effective Dates: Must include all move in and move out days
Limits
Description of Operations/ Locations/ Vehicles:
Additionally insured: must include Informa Media, Aviation week Network, Freeman Expositions, LLC (general Contractor) Global Spectrum, L.P. d/b/a OVG360, Ovation Food Services, L.P., the Metropolitan Pier & Exposition Authority, the Chicago Park District and each of their respective agents, trustees, officers, board members and employees.
Certificate holder / address of certificate holder: Informa Media - 605 3rd Avenue, NY, NY 10158
Authorized Representative Signature
Exhibitors may submit their COI via this link or send directly to [email protected]. EACs may submit via the EAC portal.
Exhibitor Services
Labor
Freight
General Information
Policies